Frequently Asked Questions
Everything You Need to Know About Luxe Rental Systems
What makes Luxe Rental Systems different from other event rental software?
Luxe Rental Systems is purpose-built for the tent and event rental industry, offering powerful features like real-time inventory tracking, online booking, custom pricing tools, and digital rental agreements—all tailored to meet the unique needs of rental businesses. Our platform is designed to help you streamline operations, deliver an exceptional customer experience, and grow with confidence.
Can I bring my existing rental inventory into Luxe?
Yes! Luxe makes it easy to import your current event rental inventory, whether you're transitioning from another system or starting fresh. Our team helps ensure a smooth setup so you can get up and running quickly with full visibility into your products and availability.
How does Luxe Rental Systems improve the customer experience?
Our platform creates a seamless, modern experience for your customers with features like mobile-friendly online ordering, real-time availability, automated confirmations, and digital contracts. From the first click to final delivery, Luxe helps you deliver service that’s fast, easy, and professional.
Is Luxe Rental Systems a good fit for both small and large rental companies?
Absolutely. Luxe is a scalable software solution designed to grow with your business. Whether you're a small local operator or a multi-location rental company, our platform adapts to your needs—helping you save time, increase efficiency, and serve more clients.
Do you offer training and support?
Yes! We provide comprehensive onboarding, personalized training, and ongoing support to ensure your team gets the most from every feature. Our success team is here to guide you every step of the way.
Can Luxe help market my tent and event rental business?
Definitely. In addition to built-in email and SMS marketing tools, we offer professional marketing services including SEO, Google Ads, Facebook Ads, and access to HighLevel, a powerful CRM and marketing platform. Our expert team can also design a custom, high-converting website to help you stand out online and attract more customers.
Is there a mobile app available for Luxe Rental Systems?
Yes! Our mobile app allows your drivers and team to manage deliveries, view schedules, and access order information on the go—improving communication and efficiency in the field.
How are online payments and data security handled?
Luxe supports secure online payments and uses industry-standard encryption and access controls to protect your business and customer data. You can process transactions confidently, knowing your information is safe and compliant.